Its so hard to find any information or contact anyone specific with this. Talking with friends that do the same thing I find that their PCCs have told them the same thing,. can someone please confirm the exact location of the port the Zaandam will depart in Buenos Aires on Saturday 03 March? I was given to understand that a motor coach would take us from the Seattle airport to the pier in Vancouver on the day of departure. Is there a form to use for this? We need to transfer from Seattle to Vancouver in order to get to the ship, but cant see if this was included in our booking or not. LauraS Transfer booking from HAL to my travel agent? holland america scedule from rotterdam to the usa. hello Are the transfers (Amsterdam to Rotterdam) for use ONLY on the day of airport arrival (departure)? 258 0 obj <>stream Make Sure Your Voice Is Heard! How will we get to the Koningsdam the nest day for the 19 June cruise?? Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. For my family this is too much and not always the quality was great. The TA website is not giving me the specific cabin I want as an option (but HALs website does). I wish I had moved it before the sale endedthen no question. Within 14 days we require the air schedule at time of booking. When I did the math it was better to book with my Mariner number. I'm trying to figure out what you mean that you lose the credit. You may transfer your Holland America Cruise booking to Military Cruise Deals as long as you have not made the full payment. LauraS Although a bit before my time at the games, I am a season ticket holder since '96 and am aware of the legacy. Thanks for any help. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. The couple of times years ago that we did book specific future cruises while on the ship, the FCC did ask us (after they did all the work) if we wanted to transfer the booking to our TA -- she had noticed that we use a specific agent. Cruisers' Choice Awards! The travel professionals serve as agents for guests who book with them. Guests who elect to create a Group directly through Holland America Line, Please contact us at: Email: cconsumerprograms@hollandamerica.com, Office Hours: Monday through Friday 7am-5pm (PT). You don't, but I have for 25+ cruises with many, many lines going all over the world -- with the same TA. What do I do? we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. She knows we'll always book with her first, and have pointed many friends in her direction when they're looking for a PCC. to transfer booking, you call holland america reservations at 877.932.4259 to give them our agency name military cruise deals and phone number 866.964.5482 and let them know that you are requesting the transfer. MBW Machine is available for direct purchase. Customer may transfer their reservation within 90 (ninety) days of original booking (must be outside of final payment). Anyway, hope someone can help. Looking for flight prices from Newark, NJ to Fort Lauderdale on January 5 and coming back January 21. Powered by Invision Community. Transferring is FREE and easy! Started June 21, 2021, By Started August 27, 2021, By Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Started August 27, 2021, By And we help with your luggage, too! On the cruise that I booked for January 2019, on the phone through my PCC, once again, a discounted fare, but no onboard credits. Holland then told us that our TA would get it transferred when he can. am arriving in Quebec city on 9/15/2019, and need a shuttle to Montreal airport. Started June 21, 2021, By Please keep the Post-Cruise transfer Powered by Invision Community. If you have any special needs, especially if you are bringing a wheelchair or for a lift-equipped vehicle, please notify our Access & Compliance Department at 800-547-8493. Guide/support on Store Design, Site selection and Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. Bookings may only be transferred to a Travel Advisor up until 30 days from creation if the request is made outside of Final Payment and the booking is not paid in full. Is there Hotels nearer to the ship we should stay at rather than right in the city Thank You Richard Cheyne, can you tell me where in the Venice airport to meet the transfer to Trieste on May 8th (we will be in Venice a few days early). I left a voicemail with my cruise consultant, so I'll wait until I hear back from him on Monday. the booking transfers "as is" and the TA can add whatever they wish. Before you transfer the reservation to a TA make sure the TA has no additional fees for changes or cancellation. Will we simply meet the bus or van on the curb in front of the hotel? I had have used this agency for all my cruises and felt more at ease with the personal touch I receive from them:). &*H(`q^ou"*uAdqXdc=0{'9f`[20Cl&(I2I@ (" Started August 27, 2021, By My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. How do I transfer my Norwegian cruise reservation to Costco Travel? Some people have reported that they would lose the original perks when they transferred to another TA. That's good (and has been my experience). Machine dose not required closed space and can be operated on open area. This makes me want to look (and book) elsewhere. We look forward to getting you safely to and from your Holland America Line cruise! We have been told to meet at either Egan Center or ANC airport? Another way to make your cruise experience hassle-free is by taking advantage of Holland America Lines transfer service that makes getting to and from the ship easy and convenient. When we booked a cruise on-board we were told by the HAL cruise consultant that we could transfer the booking to a travel agent in order to get more shipboard credits. So, I booked with Holland America . Richwmn, thank you for your reply. Leaning toward the Big box Seattle Based warehouse store..but will ask questions before I do it..and pick a different on eif they do not suit.. That's who I transferred my bookings to. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Good afternoon. We know the ports, so you dont have to. Others may be different? Also will need hotel prices and transfers. But with RCI and Celebrity, as example, whatever you booked in terms of pricing and perks remains the same with the transfer to the travel agent. we are on the ms Rotterdam leaving Southampton on 21 December 2015. Costa Rica After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. LauraS We will board Nieuw Amsterdam at Vancouver, BC. What location to we meet the shuttle, time. 19952023, The Independent Traveler, Inc. Wow! Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. You will be able to leave a comment after signing in, By Many times I have found that local taxis are better priced and far more convenient. Premium Machine with 7 inch HMI screen. We need to schedule our flight back to SFO, but dont know the best time to schedule our departure. Can you give an example? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. You will be able to leave a comment after signing in, By Just curious how this works. We originate in Seattle. Day to Day operation will be managed by company executive. Laws/regulations for TAs and fares are different depending on what country you are in. We are booked on Westerdam out of Vancouver on July 28, 2019. Their contact information is included in your documents, so they are available should you have an emergency. We have two cruises booked with a large warehouse TA, one we transferred from HAL but we were told by the TA that the transfer had to be done no later than two weeks after booking with HAL. So this is why we recommend that you relax and let Holland America Line handle the details. You should also know that each and every time you contact the new TA, you will speak to a different person. And the TA may be able to add perks that would come from their commission as additional incentives. Have to take it in the context of the day I guess. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Holland then told us that our TA would get it transferred when he can. Phone: 1-800-547-9139, Phone: 8005478493 or 2062813535 (ext. Where can we get ahuttle to BC? Yes, correct. Plus you can continue to refair your booking until final payment is due. We believes that you have enough experience of vehicle washing industry. Yes. I just wanted to make sure that the HAL cruise consultant don't lose out on anything. What is the address for Holland America LINE IN VANCOUVER? What do I do? My wife and I are booked on the Prinsendam next July sailing from Amsterdam (Ijmuiden). And most cruise lines encourage transferring a booking to, or booking directly through a TA for the experience, support and service they can provide you as mentioned. So, I booked with Holland America . Layout finalization. On NCL Jade cruise PCC told me I would have a wrap around balcony on aft suite (not correct). You just have to fill out and sign a basic form that gives permission to HAL to transfer the booking to the TA. A Holland America Line cruise is an exciting adventure, and part of the appeal of a cruise vacation is the ease. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. I'm sorry that I am unable to answer it. Holland America Line Transfer a booking 11/1/22 Behind the Scenes Update Transfer a booking By dee2673, August 18, 2016 in Holland America Line Followers 1 1 2 Next Page 1 of 2 dee2673. 18779324259 or 206-626-7020. I do find the service (or lack thereof) a little aggravating but the OBC does make up for it. Have Us Contact You General Reservation Assistance Making a Group Reservation Ship Services Full-ship Charters & Incentive Groups Shore Excursions EMERGENCY Contact Mariner Society Accessible Cruising Media Relations Reference #14864806 I booked through HAL as I lost my TA due to retirement however I was able to connect with her company, It was almost 30 days after booking with HAL but my TA had it assigned to them without loss of perks. CC Help Jenn Holland America Line offers transfers to/from most major airports near the port city where the ship is docked. Transfers between select city center locations and Holland America Line ships are available in Amsterdam (for ships in Ijmuiden and Rotterdam), Barcelona, London (for ships in Dover, Harwich, Tilbury and Southampton), Rome and Sydney. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. So customer need not be worried about daily operations. It has been reported here several times, and verified by my PCC a number of times, that as long as the PCC gets the initial booking they get the 'credit' they need even if the reservation later gets moved to a TA. Are there transfers from Holland America providing this service? I always do my initial booking with my PCC. Hello. What is the cost of a shuttle to and from FCO to Civitavecchia in September 2021? Thank you all for your replies. However, in both instances, I transferred to the large warehouse TA, I was advised that their final payment was two weeks PRIOR to HAL's final payment date. My TA does both and that's why I keep booking with her! Monday Friday 5:00am to 7:00pm Pacific I am fine with all that. From then on you talk to your TA about your booking rather than HAL. I'm sure their primary interest is in having you book a cruise with them, regardless of the method you choose. Luxury Transportation: Arrive at the ship in style. Started June 21, 2021, By Is there one available at that time? CC Help Jenn We would like to spend some time in old Montreal without needing to carry our luggage. Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir ticket or involve a change in currency. She mentioned that she could see I had booked a HAL cruise with a big box TA. In particular, I am looking at going from Civitavecchia to FCO. You should discuss this with a prospective TA before you book with them. RCI Platinum Benefits | RCI.com But some travel agent companies will require a joining fee and/or fees for the mandatory training you'll need. Make Sure Your Voice Is Heard! Perhaps searching can help. Are there any cautions to worry about with transferring my booking? I booked on line but would like to transfer booking to my travel agent. You may also want to check around for better deals from other TAs. I purchased pre-cruise and post-cruise transfers. If the OBC is worth it to you to go through that PITA, then go ahead. Where do you live @regan3? It's a little bit of a come down from going to a responsive PCC to that but they are still willing to call HAL for upgrades (sometimes you have to really tell them what you want them to do). Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Budski54, July 15, 2018 in Ask a Cruise Question. That was HAL's policy the last I knew. CC Help Jenn For missing items, please complete theLost and Foundform. The reservation cannot be more than 60 days old. Also, it is three hour ride from Anchorage to Seward; are there facilities available or rest stops? She just wants the name and contact info for wherever I choose to go. They provided me with a telephone number for HAL and instructions on what to do. If you have questions or need to speak with a Costco Travel expert . With respect to the HAL agent losing their commission for the booking, I can only say for sure that Carnival agents do lose their commission but I don't know the policy at HAL. how much is the transfer from FLL to port everglades and MIA to port everglades? Can you use a HAL transfer if you are staying in port several days before/after cruise? Over the years I have had 3, all of which have been excellent. Sometimes it works the other way around. Powered by Invision Community. Correct. Plus you need to wait for a bus transfer and wait to load and unload your luggage. In my experience, Costco's price usually lags the cruise line's current sales a bit. Detailing equipment But good stuff! Started August 27, 2021, By Carl, We are sailing from the port of Athens, could you please tell me how much your transfer from the airport to the port costs? CC Help Jenn Once you're booking is with us, we can offer you some great bonuses such as lower rates, free room upgrades, or cash to spend aboard your cruise ship! I'm glad to hear that your PCC is always encouraging and supportive with making a booking transfer. Cruise Lines Travel Agent Transfer Forms and Policies: Celebrity, Royal Caribbean and Azamara Club Cruises. That said, I had been contacted by a HAL PCC who has quoted me some fares on different cruises but nothing above and beyond what I saw online. I am not the original Santa that was pelted 50 years ago, he died a few years ago. But specifically where and when do we meet the HAL Anchorage to Seward transfer to get to the Noordam. Will HAL allow it, has been 3 weeks since I booked. Where do I need to go to meet the Holland representative? By Special perks and amenities are available on upgraded cabins only of cruises that are 7+ nights. If your TA is merely offering what HAL is , then find a TA that appreciates your business . Fax: 2062625934. Just be sure the benefits and perks are enough to take the place of being able to seen and modify details of your cruise on line or on the phone with HAL. Many thanks. Sadly our great PCC has left HAL, and now we're stuck with his replacement. I say stuck because I think this policy is still in effect. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. Now I am looking at booking another cruise and I see that Holland America has the cabin I want as available, they also have the platinum insurance I want, BUT the TA has a lower pp price plus OBC. hbbd```b``~"WH a5XBFQEI0&o@$;d1 5LIO0 You just have to remember that if you booked your own flights independently to either pre-register during Online Check-In and provide us your flight details or call reservations with your flight details in advance. BOOKING NUMBER FIRST NAME LAST NAME Select an option Only legal residents of the United States, Canada and Mexico can book and/or transfer a Princess Cruises reservation to us (this is a policy of Princess Cruises, not our agency). Powered by Invision Community. If you transfer to a TA prior to final payment and the TA has a lower price than HAL, do you get the lower price? After Hours & Holidays:1-800-628-4771 or 1-206-286-3294, Questions regarding your Mariner status This includes electricity and water bill, manpower salary, daily consumables m/c maintenance etc. Oh, and another thing, is our luggage checked in to the Noordam at the airport/Egan Center or do we reclaim our luggage at Seward Pier and check it in then? Any ideas? We have independent hotel in Anchorage four nights prior to sailing date and HAL booked transfer to Seward. Send us a message with any questions and well be happy to review your cruise booking for you to see if you are eligible to work with us. And keep in mind that their final payment date is two weeks prior to HAL's. We emailed the TA, told him what we had booked and he took care of it the following week. We offer luxury, air-conditioned motor coaches. CC Help Jenn I plan to talk to her tomorrow and I'll see if I can find out more. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. In order to transfer booking, you just need to send completed transfer form to Disney Cruise Lines. Will my luggage be transferred to the HAL Westerdam in Venice once booked into Manchester Airport on my departure, without further custom procedures in Venice? Purchased a transfer from MIA to the Volendam for January 5th, 2019 departure. do you have any coach transfers to Southampton from the north (Manchester). So many questions arise when trying to get to the ship, and often we hear questions from our guests like: Do local taxi drivers speak English? If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. We will share a % of monthly revenue with you as rent. I booked on line but would like to transfer booking to my travel agent. What are the positives and negatives of transferring? Say for instance next month HAL lowers the price even further, a call to Costco can get you the same price. Our last trip the flights were changed at the airport because of mechanical problems. Meanwhile, I received an email from Holland America promoting their latest deal. The Eagles just wanted to have a little fun, so they had the video made. Machine have 1 year comprehensive warranty with 3 free service visits. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. What are storage options? I have never transferred a booking before - should I book through HAL to get the cabin and trip insurance then transfer to the TA for the lower rate and OBC? She suggested that next time, I book it through her and then transfer it to the TA. We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. So, I booked with Holland America . I have read lots of threads regarding transferring the booking to a TA before final payment in order to receive some onboard credit or maybe a free dinner.I am ready to proceed but had a question. I get a discounted fare, but no onboard credits. Hi, we are 2 pax staying at the Moevenpick? Some give OBC and some don't. Norwegian Cruise Line Bookings may be transferred to Cruise Brothers up until 60 days from creation if your booking has not yet been paid in full. When I am looking for a HAL cruise, I go to their website and do a mock booking without entering my Mariners number. And, while doing it, he got us some HAL OBC that we did not have from HAL before. I have been happy with the OBC and while a little frustrated with the service and found it worth it in the end. We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. Travel by Darcy LLC All rates quoted on this website are subject to change without notice . Cruisers' Choice Awards! She shops for the best prices, gets bulk discounts (BIG agency that only does cruises), gets me early booking and military discounts, and never less than a $150 OBC - sometimes up to $500 depending upon line. Thank you, We will be arriving on HAL in San Diego onFebruary 27, 2022. As a result, the agent was not there to meet us. Then I go back, and enter my number. By Fax: 18002073547, Email: HAL_Ship_Services@HollandAmerica.com, E-mail: HAL_Charters_&_Incentives@HollandAmerica.com, Business Hours: 206-626-9000 After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. Leaving on the Nieuw Statendam January 6, 2019 returning January 20. Write us to know more. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. You guys all know so much..You'all rock! Pre-book & pre-pay: For your convenience, you can pre-book both pre- and post-cruise transfers and let us handle the rest. Thanks and regards. Would you please indicate the pier name and location for the above cruise? What are the positives and negatives of transferring? Its really easy to do. KK, our (multiple) experiences with this matter mirror yours exactly. If I transfer my booking, is it really a new booking and I'll lose my stuff? Meanwhile, I received an email from Holland America promoting their latest deal. On recent X booking was give an A1 upgrade and the PCC made a big deal of assigning me a hump cabin (very desirable). Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. on the booking. Send me Holland America promotions and news via email to this email address: Please re-enter your email address: I do not have access to email. So that`s why we use another one transportation in US taxi (http://kiwitaxi.com)! She has told me many times that she gets the credit she needs by making the initial booking. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. That's the Melrose Diner, by the way. 204 0 obj <>/Filter/FlateDecode/ID[<82145A93B758CE4BBC83219B7FCF7E9E><2A8422BB81111F4490575C75E5D04A64>]/Index[146 113]/Info 145 0 R/Length 163/Prev 148535/Root 147 0 R/Size 259/Type/XRef/W[1 3 1]>>stream I booked on line but would like to transfer booking to my travel agent. All fields are required unless noted as optional. Can I use the shuttle from Seatac airport to the cruise terminal if I walk into the airport rather than fly into it? 0 Cruisers' Choice Awards! And everything is at your fingertips: delicious dining, exceptional entertainment, shore excursions, a state-of-the-art gym, relaxing spa, onboard classes and lectures, attentive crew members who cater to your every need and so much more. I have had great success with this agency. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I want to use Holland America airport transfer but I could not find the earliest time that Holland America airport transport can get me to the airport on disembarkation day. Please call 603-418-8698 or email info@travelbydarcy.com for the mail address and assistance with the letter. The difficulties of arranging transportation can seem daunting if youve never been to a port or you dont speak the local language. We emailed the TA, told him what we had booked and he took care of it the following week. I booked with the Anniversary Sale promo.We are good with the perks it offers and are satisfied with the price. Yes on both accounts, at least in the case of my TA! I really don't expect to use a PCC since I usually do my research and book through C. Have not had overall good experience with PCC's assigned to me. How do we find you after baggage claim? Ahh okay now I know what you're referring to. Hartastic 2 yr. ago. Is there any possibility of transfer ONLY for the luggage to the airport, to a fix location , so that we can pick them up after several hours , so we can visit Amsterdam for some hours in the meantime. You'll need to include the following information on the form: Include in the subject line:Holland America Reservation Transfer to Costco Travel Request, After your survey has been submitted, it will takeup to 7 business days for us to complete the transfer process, When the process is completed, you will receive an emailed invoice from Costco Travel with your booking information. One question I have iswill there be a kiosk or desk in the lobby of the hotel we leave from where we and the others taking the transfer will meet the bus or van? If the PCC has access to some special deals or insight great but if all you are going to get is misinformation what is the point. Thanks to Erik Tomren, senior specialist of hotel & tour management at Holland America Line, who wrote this post in collaboration with Danielle Rosenow, manager of hotel & tour management, to inform readers about the transfer services for guests that are offered to/from the ship. CC Help Jenn MARINER ID OR EMAIL ADDRESS PASSWORD Show Forgot Password Remember me (Optional) Looking to purchase a gift for friends or family? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. It shows the onboard credit. Can't fault you for doing what you did, makes total sense. Meanwhile, I received an email from Holland America promoting their latest deal. Toll Free: 18006375029 trying to find how to transfer from Rotterdam to Nieuw Statendam at Ft Lauderdale pier. CC Help Jenn Thank you. Could you confirm if it is? %%EOF Where do we get on your coach and at what time? Good to know. Experienced Local Operators: We vet your transportation. For us this is cheaper and more convenient. Can you please provide this information; thank you. Because once you have transferred to TA, they will only deal with the TA.
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