hyosung atm epp error 97999

4. ATM Parts including NCR, Wincor, Diebold, NMD, Hyosung, ect. Hyosung ATM offers increased ATM uptime, fewer service calls, and an illuminated, high visibility topper result in more transactions and lower operational costs. Card Reader Error Code 1-2 Nautilus Hyosung, Inc.All Rights Reserved. Check notes index value, 1. Check the terminal setting from the host. Check dust in existence CS5 Sensor Guide 5. 1. Contact telephone company. Service Center; FAQs Make sure the ATM is turned on, the phone line fits securely on both ends, and not shared with a voice phone nor experiences static. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. Replace cash dispenser PCB 2. 1. Check the condition of the white plastic cassette retaining clips in the dispenser. Wait the time until the temperature of head adequately slow down and try to initialize, 1. Check telephone line connection. 3. If error is persistent, modem may be defective. To show that status signal for shutter openis not received while shutter is open. Clean dispenser and cassette. Check the cassette catcher 2. Initialize 3. There may be a note stuck in the cash tray ramp. 6. Check notes in Reject Box 2. Remove notes in the reject box and remount the reject box 3. Replenish receipt paper in paper charger. Field is not Found. 4. You may need to remove the printer to clear jams. ATM Solutions. Check CS5_2 Sensor Cable 2. Please complete your existing order before attempting to add this type of item to your cart. Remove note from the CDU delivery path. Something is detected on CS41AB sensor before dispensing bills from fourth cassette. Verify that incoming phone line is plugged into Line rather than Phone on mainboard. Reboot ATM 2. 3. 2. Refer to E7. Replace pin pad. Press Enter -> Clear -> Cancel -> 1 -> 2 -> 3. Remove note from the CDU delivery path. Check Cash Dispenser Information after reading Cash Dispenser version. Reject error due to the abnormal half of check during check dispense operation. Remove note from the CDU delivery path.2. Check the transaction from the host and try again. Remove a jammed note on the gate 2. Check the status of Black mark sensor.2. Check the notes in cassette #3. 1. ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate. Check the thermal printer head and change if necessary. Remove the remaining notes at a sensor in front of the CST2. Contact telephone company, Use diagnostic or modem test to test modem. Can indicate a bad motor or encoder sensor. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS13 sensor). 2. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Remove any jammed paper from the printer. To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). Remove a jammed note at the position of the CS13 sensor3. 2. Check abrasion of the cassette box pick unit. 1. Check received command 2. Check for any CDU error codes and the number of. Check the status of Near End sensor and its connector. NOTE: Do not use metal objects to clear the jam. Try the reset button on the printer. Initialize after resetting the power2. Remove dust in CS15AB, CS31AB, CS1AB Sensor 5. Check cash dispenser. Remove any jammed paper and then reload. Straighten and shuffle cash in the cassette. Something is detected on CS31A, CS31B sensor during initialization. Reboot ATM. Phone line connected to ATM will not support data communication. Check notes in Reject Box 2. Remove note from the CDU delivery path.2. Check the replenished amount and replenish 2. Reconfigure cash dispenser at supervisor mode. Time out(30sec.) Similar to the COO11 error, this would indicate a bill jam close to the exit of the CDU or near the reject bin. Otherwise try the reset button or have the printer serviced. Double detect module reporting error, check wiring to the module. Rearrange notes in Cassette 3. 9701031. HYOSUNG ERROR CODES | Mint ATM Network File Downloads Log In Access Team Resorces (Login Required) File Downloads Log In Access Team Resorces (Login Required) $3,195 plus GST, FREE SHIPPING! Check dust in Main Motor Encoder Slit 4. This error is either caused by loss of power to the main board, or is the result of a successful bootloader installation. Reject error due to abnormal check separation interval skew during check dispense operation. Check phone number. Code Description Resolution; 0100001: The PAPER_STATUS of JPR is not FULL: 0100002: The MEDIA_STATUS of JPR is not PRESENT: 0100003: The MEDIA_STATUS of JPR is FATAL: 0100010: The Delivered data time out of EPP. 2. Use an electrical parts contact cleaner on terminals. Check the abnormal communication cable.3. MB1000 check condition of the clutch alignment screw. ), Cash picking-up fail while cash in cassette #4 is enough, Cash picking-up fail while cash in cassette #3 is enough, When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor. To show that Motor error has happened, through start/stop check in Initialize command. Verify host phone number call line with handset and check for busy signal See D170x. Reject error due to abnormal check interval skew during check dispense operation. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). Otherwise the dispenser may require service. Reboot ATM. To show that there found abnormal condition on the power-line. Check communication cable connected properly. 2. CS4 sensor detects note in delivery path before CDU dispenses Sensor is located along the delivery path right before the reject bin. Check if communication cable or COM port is not connected. Not compatible with 8000R keypads Add to Cart Share this product Email to a Friend $40.03 CUSTOMERS WHO PURCHASED THIS PRODUCT ALSO BOUGHT: Any ATM with a PCI PTS v3 EPP installed prior to April 30, 2021, but relocated after April 30, 2021 will require a new PCI PTS v5 EPP. Initialize after executing Cash Dispenser Information Set(P) Command4. The only way to recover from this error is to reprogram the CDU data. Get the trace file and log files in D:\trace 2. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. In most cases you may have to remove the printer to locate difficult jams. Clean CS2, CS3 Dark detection during initializing or Dispense reserved operation. Check the CIU Module Print Head.4. Check dust existing in Main Motor Encoder Slit 6. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. Remove the remaining notes or foreign objects on the gate 2. Test Modem. 1. Clean CS1A and CS13. Remove dust in CS15AB, CS31AB,CS1AB Sensor5. If error is persistent, modem may be defective. Try different cards. Check cash dispenser driver (CDM SP) version. 2. Loose belts can slip off rollers and block sensors. Reboot ATM. Initialize after Power On/Off 4. Change Main Motor Encoder Slit Sensor CS8, 1. Exchange sensor after abnormal operating CS13 Sensor, 1. Reconfigure denomination 2. Something is detected on CS41A, CS41B sensor in initialization. 1. Check if the CS3 sensor bracket is bended.4. 2. ), 1. Clean CS1A and CS13, 1. 2. When Low Cash Warning is enabled in the Transaction Setup menu, this sensor will open when the cassette reaches (+/-) 75 bills. Remove notes in the reject box and remount the reject box3. Clean CS2 and CS4A. Check modem cable 3. Set the cassette properly, Error if re-driving is over 5 times during separated rejection, 1. 1. Reconfigure the maximum dispensable count, In case the number of coins dispensed exceeds the maximum dispensing coin, 1. Initialize3. If error occurs when checking CS11A cable operation, replace a sensor. Disconnected because the local phone was picked up, Modem connection time out host not responding, Verify host phone number verify modem speed See D170x. Clean the pick up roller in the check cassette box._ Reset number of check sheets after troubleshooting. If this machine is typically stocked with a low amount of bills, we recommend disabling this function. Do RESET at Operator Function. 2. Your Benefits; FAQs; Contact Us; Support Center. Initialize 3. Check and reseat all belts. Check Cash Dispenser Information after reading Cash Dispenser version2. Open the vault and slide the dispenser back to access the exit gate area. Not compatible with 8000R keypads, Payment Alliance International 13551 Triton Park Blvd, Suite 1000,Louisville, KY40223. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.3. CS3A sensor detects note in delivery path before CDU dispenses. Clear the cash tray of any bills or foreign objects. Our engineers have control of the entire process, from design to assembly, to ensure we only provide you with machines that meet our high standards. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). To show that write error is detected through write/verify procedure. 1. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Error for the double note detection during separation. 1. Reboot ATM. Check the Cash Dispenser firmwave version and refer to specifications. Otherwise try the reset button or have the printer serviced. Note: If the modem is defective, this error will most likely occur frequently. Check dust existing in Main Motor Encoder Slit6. 5. Low Cash. Remove a dust on the CS13 sensor. Remove dust in CS13 Sensor 4. The CDU belts or the Cassette rollers may need to be cleaned (rubbing alcohol). ICRW tried to activate with ICC/SAM, but the card returned ATR, which is not supported. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). , Monday Friday CS13 sensor detects a bill with hole during dispensing. 1. Trying to dispense bills from 3rd cassette but the 3rd cassette doesnt installed. Contact to technician support team. Check and verify all connections to the dispenser circuit board. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. Communication error Command Length doesnt match. No response from host for 60 seconds. Replace CS13 sensor. Call your attendant. Check the thermal printer head and change if necessary. Contact to technician support team. Initialize Pin SP. If all programming appears correct, contact the processor and have them trace the Terminal ID. National ATM Systems is an ATM ISO and full service ATM company. Check cables between CDU and Mainboard, remove cables (even though they may be attached) and re-connect. Sensor is located along the delivery path right after where the note exits the 3rd cassette. One or two instances of this error does not usually indicate a defective part. Replace the Cash Dispenser B/D, Timeout due to note?s length error passed through the CS13 during dispense operation, 1. 2. 9701017. Check bill jam or no note in cassette #2. Initialize after Reset Power 2. Remove any jammed paper. Replenish the paper roll, if there is already paper in the printer look for jams or obstructions. Straighten and shuffle cash in the cassette. 1. Replace the reject solenoid 1. CS31AB~CS13 Time out(Jam) during dispensing from 3rd cassette. Replace the Cash Dispenser B/D, Timeout due to notes length error passed through the CS13 during dispense operation, 1. If they are broken the cassette will not stay in the dispenser. 1. 2. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. Reboot ATM. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Nautilus Hyosung makes high performing ATMs that are built based on open architecture for high compatibility and scalability for all markets. Command 4. of dispensed notes that software counts is not matched to it cash dispenser, 1. Upgrade Cash Dispenser Firmware or Re-download3. Check communication cable 3. Failed to create buffer. Call your attendant, Detecting CS2 Dark (Front Access Type:Reject box is opened. Check Encoder Sensor CS8 BRKT 5. Clean CS1B. Replenish receipt paper in paper charger. Insert or re-insert the cassette(s). Check dispenser for jammed bills and restart the machine. Remove note from the CDU delivery path.2. Check the transaction from the host and try again. Remove a dust on the CS13 sensor. 2. 4002100 CS1A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. CS2 and CS3 Dark detection during initializing or dispense reserved operation, The same as #40011 and #40012 error handling, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. Remove notes jammed in CDU 3. Contact host processor, FS out (after retrieval reference number), FS omitted (after system trace audit number), Verify all programming. Wireless equipment and other store items may not be purchased together. 4. Check Sensor(CS6) Poll 3. Remove note from the CDU delivery path. Clean CS4A, CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses, 1. Check if the CS3 sensor cable is disconnected 5. Something is detected on CS15AB sensor before dispensing operation, Something is detected in C15AB sensor during dispensing operation, Bill is remained in CS15AB sensor after dispensing operation, 1. Check received command 2. Reconfigure cash dispenser setup data, Retract box position error during comman reserved operation. Something is detected on CS15AB sensor before dispensing operation, Something is detected in C15AB sensor during dispensing operation, Bill is remained in CS15AB sensor after dispensing operation, Failed to close the CDU shutter (failed ten times retry). This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS4B sensor). Check the replenished amount and replenish. Check index value of notes each cassette, In case the number of notes detected outlet sensor(CS13) is less thanthe number of required notes, 1. ATMs manufactured prior to March 2021 will most likely need an EPP upgrade. Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. ), 1. Replenish receipt paper 2. Remove and replace cassette - Check the micro-switch located on the inside left wall of the dispenser. 1. Reboot ATM: 9721123: Unrecoverable Error: 1. Remove jammed notes on Cash Dispenser return path. Check the status of sensor and its connector. Close the lever of print head completely, 1. ), Cash picking-up fail while cash in cassette #1 is enough, 1. Initialize after resetting the power 2. Check cabling and potential blockages and power cycle ATM. Upgrade Cash Dispenser Firmware or Re-download 3. To show that the ejected card has not been withdrawn during execution of Monitoring for removal command. Verify the amount of bills against the journal. Change Cash Dispenser B/D, Error of two sheets detecting sensor(CS5_1) for initializing, 1. Check notes dispensed and rejected 2. Check for any CDU error codes and the number of notes dispensed to customer. 2. 2. Check if the CS3 sensor bracket is bended. Check the abnormal communication cable. Remove notes jammed in CDU 3. Remove a jammed note between the tray and Cash Dispenser 2. Replenish receipt paper in paper charger2. 1. Remove jammed notes on Cash Dispenser return path2. 1. Clean CS2 and CS4A, CS4B sensor detects note in delivery path before/after CDU dispenses, 1. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS1A sensor). Open the vault and slide the dispenser back to access the exit gate area. Exchange CS8 Encoder Slit Sensor, In case the number of notes detected outlet sensor(CS13) is more than required notes, 1. 2. Failed to read Register of EPP. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Check notes in 1 Cassette 2. Replace Mainboard. Detected notes in path before initializing. Sensor is located along the delivery path right after where the note exits the 3rd cassette. Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 sensor detects the gap too close, Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTW, Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW, Something is detected on CS14 sensor after dispense operation. 1. Initialize after Power On/Off 4. Loose belts can slip off rollers and block sensors. Check dust existing in CS5 Sensor Guide5. Check Cash Dispenser Board Segment 2. Paper jam detected before executing command, Paper setting error detected before executing command, Paper check error detected before executing command, Paper cutter software check error detected before executing command, Open lever detected while executing command, Receipt printer head overheated while printing, Paper jam detected while executing command, Paper cutter software check error detected while executing command, No response detected for 30 seconds after sending command. Clean CS2, CS4A and CS4B. Check the status of sensor and its connector, 1. 3. Modem dial connection time-out (while dialing the modem). CSB sensor detects note in delivery path before CDU dispenses. Test Modem. Remove note from the CDU delivery path 2. Check dispensed check and reject check.2. 6. Reboot ATM. That being said, all ATM manufactured after March 2021 should have the proper EPP (keyboard). Models: 1800CE Remove foreign objects in the shutter unit. Upgrade Cash Dispenser Firmware or re-download 3. Remove a jammed note between the tray and Cash Dispenser2. Re-program the ATM. Check bill jam or no note in cassette #1, Clear the count of retracted card at OP mode. Check Main Motor Encoder Slit. Remove dust in CS13 Sensor 3. Remove note from the CDU delivery path. Recover printers mechanical Error. Exchange 1 cassette box when there are many error, Error if the number of dispensed notes is not matched to the requested, 1. Remove jammed notes on Cash Dispenser return path 2. 2. 1. Remove note from the CDU delivery path. Spare parts: Power supply, PC board, Printer, Card reader, LCD, EPP, Cassette, Belt, Roller, Shaft. 2. Follow the master password reset process for the ATM. WebRMS has failed to dial into the ATM consecutively for more than 3 days. The error of double detection bills during dispense operation, 1. Check modem cable 2. 1. Check for jammed notes or blocked sensors. RMS IP or Port is not inputted in RMS Enable. Read the CDU version to check CDU CST note index2. Make sure you only are using 21# paper. Initialize3. Dark light sensor test error (CS11A, CS11B, CS4) during initializing. ATM MACHINES USA COMPANY Copyright All rights reserved. Bills is remained in CS41AB sensor after dispensing bills. To show that read error in Digital Decode Read Command. Otherwise service to cassette or dispenser may be required. Failure at IC Contact solenoid or sensor ICD. Remove dust in CS1AB, CS15AB, CS31AB,CS41AB Sensor4. Check bill jam or no note in cassette #2 2. 2. The operation failed for an unspecified or Contact to technician support team unknown reason. Depending on the model of dispenser there are different causes and possible solutions. Check for notes in the Cash Dispenser. Remove a jammed note between the tray and Cash Dispenser. Tried to dispense notes more than 5 times. Check CS3 Sensor BKRT3. The planned expiration of PCI PTS v5 is April 20, 2026. Check if each sensor is mounted. Check index value of notes each cassette, In case the number of notes detected outlet sensor(CS13) is less than the number of required notes, 1. Check abrasion of the cassette box pick unit. Check Cash Dispenser Unit information. Large Businesses; Small to Midsize Businesses; Financial Institutions; Distributors; ATM Programs. Reset the cassette, check position of microswitch on right rear wall of cassette bay in the dispenser. Contact telephone company. Check the replenished amount and replenish 2. 1. Clean CS1B, CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Check Sensor(CS6) Poll3. 1. CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. If it still has the error the printer may require service. Call your attendant, Pinpad (EPP) is down when it receives an Initializing command, EPP is down when it receives an Get Status command, EPP is down when it receives an Clear Func Key command, ** Reference https://hyosungamericas.com/. Initialize after Reset Power2. Remove the remaining notes at a sensor in front of the CST 2. The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). You may need to remove the printer from the ATM to access the jam. In the case of a dispute from the error, use CDU data in the journal to verify how many notes were actually dispensed. Reinitialize2. Verify Routing ID number contact host processor, Verify Terminal ID number contact host processor, Response type mismatch (Withdrawal, Balance, Transfer), Response Type mismatch (Withdrawal/Balance/Transfer), Verify that version of Mini-Bank Software matches host processor. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), Sensor detects note in delivery path before CDU dispenses. Check second Dip Switch in CDU B/D3. Remove note from the CDU delivery path.2. Remove note from the CDU delivery path.2. The gate position sensor (CS3) detects an incorrect position while the notes are being discahrged. Test Modem. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper to poke around. Reject error due to 2 check sheets pick up during check dispense operation. Code reported by host processor (Shazam). GT3000 Walk-Up Surround; Low Security Surround; Tall Security Surround If there is an option to reset the master password and clear the error, select it. ICRW detects time out. 3. Recover printers Error2. Change CS5_2 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor(CS5_1/CS5_2), 1. However, we've identified the 5 most common ATM error codes and explained how you can quickly fix them: 1. Initialize after removing notes or dust over Gate. 1. Remove a jammed note on the CDU.3. 1. Initialize 2. Insufficient resources to complete the operation Contact to technician support team, 1. 2. 1. Both sensors must be blocked for this error to occur. Initialize after removing notes or dust over Gate 2. Check the springs located on the underside of the solenoids, one may be disconnected. There may be a note stuck in the upper part of the cash tray ramp. Try clearing the cash tray of notes or foreign objects. Remove note from the CDU delivery path.2. Check bill jam or no note in cassette #1. CDU programming is not accurate or complete. Test Modem. 2. This error is of concern only if it is repeated. Replace the reject solenoid 1, 1. Check the status of sensor and its connector, 1. Check the status of Black mark sensor2. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Exchange sensor after abnormal operating CS13 Sensor, Error if total reject is more than 20 sheets, 1. Check notes in Reject Box 2. Our expertise and knowledge in the ATM industry has propelled us forward as an industry leader. Check if CS62 sensor poll is abnormal3. Reconfigure currency at supervisor mode, 1. Remove a jammed note on the gate. Set serial number. Replace the reject solenoid 1, 1. Check telephone line connection. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On), 1.Reinitialized Journal printer and check again, 1.After checking the head right position, try to reinitialized Journal printer and check again, 1.Check the Paper charger and status of supplied paper, 1.Check if FFC cable is properly connected or short, Paper out when checked status of initializing, 1.Check if supplied paper is running out of or occurred jam in return path, 1.Turn off the power for a moment to slow down overheat of head and turn on the power. Check if the CS3 sensor cable is disconnected (CN10 #9~10). Replenish the paper roll. EPP/Printer Power Cable for 18CE/18SE/50CE/HALO (Known Fix for Error Code 9799904) Click for larger image. 3. Exchange CS8 Encoder Slit Sensor. Contact to technician support team service provider. Exchange 1 cassette box when there are many error, Error if the number of dispensed notes is not matched to the requested, 1. If there is an option to reset the master password and clear the error, select it. 1. ATM Fees- How much to charge per transaction. Loose belts can slip off rollers and block sensors. Set cassette #1 correctly 2. 2. Initialize after Reset Power 2. Realign notes in the cassette 3. Check BIN List. The specified country/region code is invalid. 4. No carrier (while sending/receiving data after dial connection), No Carrier during ENQ data receive from host. Check vault door switch. 977010. (See definition of C0011 error) this is typically a bounce back of a bill during dispense causing the exit sensor to remain blocked for a longer time than is expected. Abnormal CIU detecting sensor during check dispense operation. Serial port open fail. To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command. The target call address has call blocking enabled. 1. Initialize after removing notes or dust2. Check if the CIU communications serial cable is connected.3. Remove notes or dust on CS15A Sensor 2. Hyosung machines are engineered to provide consumers with a functional, user-friendly, secure experience. The specified terminal identifier is invalid. Check CS3 Sensor BKRT3. Reboot ATM. Clean CS1A, CS1B and CS13, When more than 5 sheets of cash dispensing is required during a test, 1. Remove jammed paper between printer head and rollers. Look in error summary for D1800, D2000. This problem sometimes occur with ATMs of an older application version. Check notes in Reject Box2. CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Check for unplugged sensors. Dispenser may require service. Check the Reject Analysis, this may help determine the cause. ), When sensing CS21A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Cash cassette 1 removed prior to dispense. Check the abnormal communication cable. Check dust in existence CS5 Sensor Guide 5. National ATM Systems is an ATM ISO and full service ATM company. Check serial number. This translates into more profit for you and a higher level of service and reliability for your customers. Check the Cash Dispenser received command. 2. Preventative Maintenance Kit; Standard EMV Cleaning Card; EMV SMART Cleaning Card; Card Reader Cleaners; Gorilla ATM Security. Remove note from the CDU delivery path.2. Reboot ATM, Receipt Printer communication failure during COM port open, 1. Initialize. Reposition the microswitch if necessary. Nanocash only verify connections to sensors. Check the condition of the cash in the cassette. Try clearing the cash tray of notes or foreign objects. Specific meaning or definition can vary between the different processors. 1. Realign check sheets in the check cassette box. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). reset the master password and clear the error, select it. Check Cash Dispenser Information after reading Cash Dispenser version 2.

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hyosung atm epp error 97999