This amount has been decided in agreement with the General Consulate of Italy in Nigeria and corresponds to the different services provided by the TLScontact centre (i.e. This new centre complements bigger locations for UKVI in Ikeja, Lagos and in the Nigerian capital Abuja and enhances the services available to TLScontact visa applicants in Nigeria. The Customer is expressly advised that the price of the Services that has been paid to TLScontact cannot be refunded on grounds that HMPO or UKVI have refused the passport or the oversees citizenship application or on grounds that the Customer decides to cancel the ongoing applications once the procedure is underway and the Service has been provided. TLScontact aims to provide a first-class application experience. 7.8 If TLScontact is in breach of contract or negligent in relation to any application submitted, resulting in the passport or citizenship application not being granted or loss of Customer passport, TLScontact will refund to the applicant the amount of the service fee paid only. All e-mails from the system will be sent to this address. This is a site operated by TLS Contact Processing Services Limited (We), with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732. Give instructions concerning the use of your data after your death the right to give us instructions concerning the use of your personal data after your death. Contain any advertising or promote any services or web links to other sites. By continuing to use this site you are agreeing to our website Terms of Service, Privacy Policy, and the use of cookies. Book an appointment for you to one of our TLScontact application centre; Learn more My e-mail address * i.e. Feedback and complaints may be submitted using the below form. HOW DO WE COLLECT YOUR PERSONAL DATA? The content of the Website is the property of TLScontact and is protected by intellectual property laws. For the best experience on our site, be sure to turn on Javascript in your browser. We may suspend or withdraw our site Through the implementation of our Binding Corporate Rules you can rest assured that your personal data is protected when transferred internationally within Teleperformance Group. To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards; You can also exercise theses rights by contacting His Majestys Passport Office/UKVI when such rights relate to your application/service. Answer your enquiries and/or resolve any dispute relating to TLScontact specific services; Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural persons performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements. Given that subsequent amendments may be made to these Terms of Service, the applicable version on the Customer purchase date shall be the current version displayed on the Website or at the TLScontact Centre. This should be the same Visa Application Centre as your appointment.Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre. Too busy to come to our centre during standard opening hours? TLScontact is an official service provider to His Majesty Passport Office (referred to hereinafter as HMPO) and to the UK Visas & Immigration authority (referred to hereinafter as UKVI) for the purpose to ease the collection of your British passport application and/or your overseas British citizenship biometric enrolment (referred to hereinafter as OCBE). We do not represent that content available on or through our site is appropriate for use or available in other locations. For more information about potential use of profiling by the Client, please contact His Majestys Passport Office/UKVI. It is not intended to amount to advice on which you should rely. Our Visa Application Centre in Lagos Ikeja is open for new visa applications. without TLScontacts express prior written authorization, for which TLScontact shall be entitled to request a financial compensation. Our call centre is available from Monday to Friday from 08:00 - 15:30. Introduction Save proof to the contrary, the data recorded in the TLScontact information system shall constitute proof of all transactions entered into with the Customer. We are not responsible for websites we link to You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. For the best experience on our site, be sure to turn on Javascript in your browser. Electronic media data: Video and audio recordings. For any question as to such fees please consult the following link. 15. WHAT DO WE COLLECT? Data protection For the purpose of harming or attempting to harm minors in any way; The purpose of this cookies policy (hereinafter the >Cookies Policy) is to explain how and why we use cookies to ensure you remain informed and in control of your information. For more information, click here. 4. You will find below some useful information and links to help you. The information collected by cookies on our websites is used for various purposes, including the following: By using our website, you are consenting to our use of cookies. A Contribution must: Find out all mandatory steps to apply for a UKVI visa. Cookie settings in Firefox Our site is for domestic and private use. Keeping you in control Such confirmation implies acceptance of all of these Terms of Service and constitutes proof of a sale contract. Uid Static content of the Website Uniquely assigned, machine-generated user ID 1 year 1. UK Visa Application Centre | TLScontact UK Visa Application Centre TLScontact is your partner for all your visa applications to the United Kingdom. 6. To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam); For personal data concerning TLScontact specific services/processing (TLScontact acting as a data controller) We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. TLScontact will issue a receipt for the transaction upon receipt of payment. All e-mails from the system will be sent to this address. These Terms of Service may be consulted on the Website at any time. Update to Settlement Visa Application Process. We suggest you read the privacy notice of any website before providing any personal data. To duly exercise this right of cooling off, the Customer must notify TLScontact of his or her decision to cancel, before the end of the aforementioned cooling off period, using the Contact Us form. We may share your personal data with companies belonging to TLScontact where it is necessary to process your requests and/or to provide you with the relevant services. Customers exhibiting Covid-19 symptoms, including fever, cough or difficulty breathing will be helped to reschedule their application submission for another day and will be advised to seek medical attention at the nearest healthcare facility of their choice. 2.6. Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism; We will always verify and validate any individuals claiming to be your representative before accepting any information about you. You are responsible for configuring your information technology, computer programmes and platform to access our site. We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in herein above. Our staff is not authorized to provide advice or comments on the regulations applicable to your applications/Services and TLScontact accepts no liability if such advice or information is given. To the maximum extent allowed by the applicable law, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, our site; or the use of or reliance on any content displayed on our site. You must not establish a link to our site in any website that is not owned by you. You should use your own virus protection software. For more information, click here. Please choose the Visa Application Centre where you would like to submit your application. UK in Nigeria on Twitter: "Update on UK Visa Application. 23. Too busy to come to our centre during standard opening hours? All disputes arising from the purchase and sale transactions entered into pursuant to these Terms of Service regarding their validity, interpretation, performance, termination, consequences and implications that cannot be resolved amicably between TLScontact and the Customer shall be referred to the courts with jurisdiction in accordance with the provisions of ordinary law applicable in the country of the TLScontact Centre where you have submitted your Service order. If you order them for trading or reselling purposes, we will accept no liability for any lost profits, loss of business, business interruption or loss of business opportunity suffered or incurred as a result of delay, misplacement, loss or damage of applications, passports or other documents, or due to negligence or breach of contract in connection with any application or any advice or information given in relation to any application. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. Uploading content to our site In case you decide to turn off cookies we have these helpful links below for you. You will remain liable to pay all Service fees charged by your payment card issuer. Do not rely on information on this site We will try to give you reasonable notice of any suspension or withdrawal. TLScontact allows some third parties to set and access their own cookies on your device. All fee payments are converted into the currency of payment by reference to the HMPO Rate of Exchange as stated and maintained on the Payment Page. Be likely to deceive any person; By using our site, you confirm that you accept these terms of use and that you agree to comply with them. TLScontact does not provide visa services via Facebook, Instagram, or any other social media platform. TLScontact makes every effort to answer your questions and accommodate your requests. Provide you with additional services that you request relating to your application/service, we may in particular use your personal data to process any Added Value Services (AVS) that you request, relating to your application/service, for example a courier delivery service to ship your application documents to your address of choice; created (including at the Customers request) for the purposes of providing or supplying the Services. - TLScontact www.tlscontact.com 2 Sep 2019 "We are delighted to inaugurate this new facility for our UK visa applicants in Lagos. TLScontact Lagos Phone Number Ikeja - +234 1 269 2188-92, 2615047 Fax: +234 1 261 5047 Website Login: https://uk.tlscontact.com/ng/los/index.php ADDRESS OF TLSCONTACT ABUJA Uk Visas Application Centre, Third Floor, EL-Yakub Building Beside Metro Plaza PLot 1129, Zakaria Maimalari Street, Central Business District, Abuja We will only disclose personal data that is necessary to deliver the service. Travel Insurance that is 100% compliant with the Schengen requirements is mandatory for your visa application. We concentrate on providing the administrative aspects of the visa process via a global network of Visa Application Centres, allowing our government clients to focus on their core decision-making role. 12. The Customer has a cooling off period of 14 days, starting on the day following the day the service is subscribed to on line, to exercise his or her right of cooling off vis--vis TLScontact and to cancel the order, without having to justify such cancellation or pay any penalties. We or our Client may contact you to clarify your request, seek additional information or to verify your identity before processing. TLScontact by your side. 3.2 Price of the service fee of HMPO/UKVI However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. For the best experience on our site, be sure to turn on Javascript in your browser. This topic does not exists in this language Centre Information; Added Value Services; Address and opening hours; Application Information; Application Process; Visa Application Fees 2019 - 2023 TLScontact. For further information on payment terms, please leave a message on the Contact us page of the Website. You and we both agree that the competent courts of Nigeria will have exclusive jurisdiction. For third party cookies, please refer to further information on Which cookies do third parties set via our websites? section above. They can also be used to recognize a users device. The processing times for any of your applications or of the DNA sample are estimates only. You also agree: I will be able to opt-out of these communications at any time. The service fee, mandatory for any visa application, is NGN 6,000.00 (payable only in NGN and by Credit/debit card (no cash accepted)). Before sharing any personal data we make sure that all service providers are contractually obliged to and can prove that your personal data: When TLScontact acts as a data processor it collects and processes personal data only on behalf and under the instructions of its Clients. TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (hereinafter TLScontact, we, us, our) is committed to protecting the privacy and security of the customers who use TLScontact websites and services (hereinafter Customers, you, your). Will never be used for anything other than to process the requested service; When the request is submitted to TLScontact, we will send you a confirmation of acknowledging your request and will process or hand over your request to our Client without undue delay. The fee of any or all of the Services paid to TLScontact, such as for the DNA testing service and/or the OCBE service, where applicable, is as currently shown on the Website. Will be kept secure and confidential; Such payments will be made by TLScontact to the applicant on the presentation of the payment receipt issued by the government of their respective home country for the replacement of such lost or damaged passport. We may from time to time provide interactive services on our site, including, without limitation: 2.1. Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse; To know which days and times our centre is open, please check our Address page. Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues. 19. If the performance of a Service has commenced with the Customers agreement before the end of the 14-day cooling off period but has not been fully completed by the time the Customer sends notification of his or her decision to cancel within the aforementioned 14-day period, the Customer will be liable to pay all expenses corresponding to the Service provided until notification of the Customers decision to cancel. Our Cookie Policy, which sets out information about the cookies on our site; to collect your passport or get our Express Courier Return service. 1. Changes to this Privacy Notice
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