Get the food ad on the mailers. Claim your listing for free to respond to reviews, update your profile and manage your listing. I never got it and spent $212.13 i can see. Order submitted Dec 15. They were absolutely the worst. She then just said rudely, take it up with customer complaint or something like that which was very insincere. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Share your photos and videos with others to prove the truth of your words. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. For further assistance, please reach out to them directly. Giant Eagle Customer Care Giant Eagle, Inc. Category Food & Beverages. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. I am extremely dissatisfied with the service provided to me today. Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. For example, pharmacy business hours are 8a-8p. You will lose me and many others who despise having to use pc, etc to see your weekly special info. I realize that's how it works. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. Desired outcome: Explore an interactive map with places nearby. Giant Eagle reviews & complaints. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. The public deserves better than the service that GE provides. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. Leave a review. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. The digital coupons are not customer friendly. In recent years they've started carrying more organic and vegetarian products, which is great. I explained exactly as above and as she is my child - its really no ones business. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. She was rude and said nothing. I tell them it stops when the tank is full. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. I wanted 2.5lbs Something needs done. Check out charged $16.99. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. The kitchen manager needs fired. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Close it down! I paid for a SHOWROOM car wash and parts of my car weren't even touched! My family work there. code: [protected] [protected]. Nov 25, 2022, 12:13 PM PST Giant Eagle, Inc. Diesel Mechanic Review. Awful. Regina Zajac, [protected] [protected]@zoominternet.net. Click here to get notifications about new complaints of Giant Eagle. Desired outcome: The apple turnovers were made with mushy applesauce and were tasteless. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Store associates think that they own the grocery world. My parents come here to get produce, and they got me into the habit, too. Other customers heard this and couldn't believe it either. So I did this time. And the person who answered was named Morgan, a female. Hello ********* I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. Anyone can write a Trustpilot review. No everyone lives their life online. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle I then went to the customer service desk and asked for a manager. Its unbelievably immoral and despicable! It's not hard to be a decent human being. She said I needed a mask. Giant Eagle, Inc. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. Giant Eagle Pharmacy caller complaints. Every single prescription that is filled here is billed wrong. See details. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). A guy with a strange accent was very rude and started to yell at me. Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. Flu shots are only available from 10a-6p. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Reviews There are no reviews yet. So they make you think you must buy 4, but no, only one is enough. Then I either stand and wait for half an hour or have to come back another day. Your loosing your customer base. Claim it and get a lot of features. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! Desired outcome: A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. Procedure is simple and painless and the staff is ALWAYS pleasant. . I have been a customer for Giant Eagle for a very very long time. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . Normally bakery products are excellent. I am left with a $139.99 gift card that I cannot use because it does not have a pin. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. This complaint was posted by a verified customer. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. So they make you think you must buy 4, but no, only one is enough. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. Learn how the rating is calculated 1 complaint. And their Apple Seiter tops are always smashed in. They shop my online order, I schedule a pickup, and they load it up. Digital coupons only STINK! Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! I shop frequently at the Painsville OH location. Find out how to block Giant Eagle Pharmacy caller . This is not the 1st time this has happened to me. Desired outcome: This is not acceptable. Highly disappointed! As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We had ordered two made to order coffees, one hot and one iced. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. to people that shop their groceries. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. Thank you. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review When I got to the store, the young man took my card in and re-ran it for payment. It was never added on. Phone number +1 724-258-5011. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. Desired outcome: I get another sticker for my window. 1. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. I explained to them my same situation, and they continued to harass me and discriminate. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. The employee came up to me after my cart was full and I was almost ready to check out. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. She still refused. Giant Eagle Company. Please get rid of this person. They told me it was the best they could do and offered no solutions. I was very upset. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. Like im bothe ring you! The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. Management also doesn't know how to utilize people to their best ability. 4. Giant Eagle's meat is also a better variety than other stores. I think that's obvious, Dec 7 2022 Some of my articles are about CX (customer experience) and leadership. The people are wonderful & very helpful! Please in the future check your produce before just tossing it carelessly on the shelf. cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Early History. It goes against our guidelines to offer incentives for reviews. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Disgusted I found a grey looking mealworm. Giant Eagle has extremely terrible customer service. Upon explaining my concern, store associate said they are out of all items. Here clients can delve deep into delicious meals, and tast. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! This is right after Christmas. Complaints: Gain trust and grow your business with customer reviews. Look at your competition! Put prices on product instead of bar code or make sure bar code is right. It's a stupid idea to stop the weekly mailers. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. Giant Eagle, the store lead is a creep too. Then she said I was trying to steal it! That's just plain irresponsible and rude. Country fried steak & eggs were. The rudeness of store associate and unwillingness to help. Put prices on product instead of bar code or make sure bar code is right. Desired outcome: The other guy behind counter was rude also. this is very frustrating, inconvenient and time consuming. We use dedicated people and clever technology to safeguard our platform. I suggest that customers avoid this location as long as this individual is working here. Two weeks later (today) the same product cost me $6.39. Rude staff comment. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. Submitting a response indicates a willingness to work with customers to make things right. 8% of Giant Eagle employees are Hispanic or Latino. 5-7 minutes he was gone. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I will write and call to everyone I can to let them know how horribly I was treated. Giant Eagle, (store #4029). show of laziness coming from the higher ups. Everyone is so polite and friendly. I purchased chicken salad Giant Eagle last night, 9-28-18. 9% of Giant Eagle employees are Black or African American. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. Called their customer service today. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. I mostly shop at giant eagle for gift cards to earn fuel back. I never recieved them, yet I was still charged for ordering them. They kicked my special needs 3 year old grandaughter out for not wearing a mask! Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . Be the first to write a review for Giant Eagle Supermarket. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Why stop with ads in the mail? Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. Unfortunately, I collect s.S. Desired outcome: I gave this store a lot of business - Never Again! So I went to the self-checkout, and there I was harassed by two other employees. I mean every one. I would like to be refunded for the costs of the product I never got. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Thank you. I was told i needed to spend $30 in 1 trip. Thank you. Something needs to be done, even when waiting in line at location you hear people complaining about it. Desired outcome: You can use the phone app to let them know you are on your way. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . The quality control of your produce does not exceed healthy expectations by your customers. The next best thing would be some sort of response just so I know you are aware of my issue. everytime i go theirs always issues! Not a good look for Giant Eagle. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. I said well we waited all that time and the car ahead of us received their prescription so how we would know? I and others I've seen pick up the paper bags and the handles tear; bag falls. How convenient! Unbelievable. i had over one dollar on the advantage card for fuel perks for gas. Thank you. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. This is over a $300 charge. Ripoff Report Needs Your Help! Our partners at the Trib said the move has What they do NOT tell you is that now, if you buy one, it's down to $1.25! They formed a company called "Eagle Grocery.". This person was watching everyone in the line as if they were stealing. Giant Eagle, (store #4029). Pay for this replacement part that your car wash broke. Products used:Your customer service stinks. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. Be the first one to write a review. Hope the conversation the 3 associates had was very good. Even the store manager was unaware that flu shot hours were limited! NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. Giant Eagle Grocery - CentralPercentum GetGo. No one seemed to care about the mistake made in the store. Cross contamination can and does happen. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I just don't understand how this could happen. I have 3 children ,2 of which are very sick . We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Here clients can delve deep into delicious meals, and taste. $#*! I can't help but to notice a 1 star for most of the reviews. X . UPDATE: I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. No printer or internet. Their produce is always rotten. Time: 1:28 Decided to give GE another chance only to be disappointed again. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Never go there again! Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. The cake had an image I had selected from your website. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. BBB Business Profiles may not be reproduced for sales or promotional purposes. they had no problem refunding my fuel perks then. Giant Eagle, Inc. You're always welcome here It's unbelievably immoral and despicable! In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Giant Eagle reviews & complaints. Verification can help ensure real people write reviews about real companies. I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. Absurd! You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. It's already been renovated so I guess bringing back products that are no longer sold.
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