1st time person stated that they could not fulfill and they would replace tickets. Set your price and tap List tickets. Thank you for the opportunity to respond to ************************************* complaint, BBB case #********. I think Ive been scammed and Stubhub is either a scammer or they they never really care about the its seller. . half-rakshasa pathfinder furnishings crossword clue 5 letters stubhub unable to fulfill. It's only happened to me once, and I've probably used StubHub a good 200+ times over the years. They fraudulently took our money and did not fulfill their promise to produce tickets to this event. Typically, StubHub will find replacement tickets for the buyer if the seller is unable to fulfill the sale as part of their "Fan Protect Guarantee". I am unemployed and cannot afford this mistake. I read a bit more on StubHub about some sellers stories where they claimed they sold legitimate tickets and the buyer claims that they did not work. Purchased tickets to a concert. Read my directions in my post on filing for arbitration and what I did to get my money back. I would think Stubhub should give you a free replacement ticket. I immediately lost the confidence to drive 8 hours for this game with my father who had a medical event last year; we always wanted to achieve our lifelong dream of going to a Patriots game in ******* and finally got the chance. Set your ticket price and how you want to be paid. https://stubhub.community/t5/notes/composepage. Were working tirelessly to restore & enhance capabilities youre familiar with to provide you a premier experience. This game goes to overtime, where Buffalo kicks a game-winning field goal on its second drive of the extra period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Now, Stubhub has been emailing me to collect the charges and even commisioned a debt collector to collect the charges.. We are changing the way you register and sign-in to the StubHub Community. Select the "Envelope" in the upper right-hand corner. I need my refund to be issued now. Phone support isn't an option for me. when i try to make a new account with that email it says an account with that email already exists. Select "New Message". No. Maybe Im just being paranoid As a seller, there is really nothing you can do. "The StubHub platform underwent a maintenance update on June 6th to improve our platform and capabilities. Stubhub initially said I could be refunded, but since refused. StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. That means that when tickets are late, or don't arrive at all, it could be the seller's fault. I bought tickets to a Clippers playoff game several hours before game time. couldn't get paid for the ticket. I sold 100k worth of Mags & Tires in 2 years. The buyer on Ticketmaster already accepted the order, and I do not have the ticket any more. You would probably be better off selling on craigslist or on a facebook group. I asked- this is my first notice, ever, of this. These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games," says a StubHub statement provided to TicketNews. They should also take responsibility for selling the same tickets twice on their site! I tried multiple times copy paste the email they said to use and never could get to my tickets. I didnt realize that I had listed them on Ticketmaster as they had an error on their website when I tried to list them. Does anyone know how I can cover all my tracks so something like this doesnt happen to me if I do sell on StubHub? Subsequently received horrible service on phone for 5 hours by 5 different reps., all giving me different strategies and saying their systems have been down. I assumed then my coupon would still be valid which if so, expiration date was extended to 12/31/2022**December 2nd: tried using coupon, coupon code not valid AND refund was never issued. [.] Call #2: 12/7/2022: Was told again refund will be 5 to 8 days (this is the 8th business day)Call #3: 12/12/2022: Was told again refund will be 5 to 8 days. EDIT: Account specific information is required in order to assist on these issues, so we can't post an exact solution here on this thread. How to update your user name Press question mark to learn the rest of the keyboard shortcuts. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. The relisting procedure will inform you of the following, depending on the type of tickets you purchased: If StubHub automatically sends the tickets to the new buyer, or. Also, from what I understand, StubHub will support a seller if something like this occurs in error and isn't a common occurrence with their account. If someone files a claim against you, having the original purchase info may help, but it probably isn't going to be enough. (this is the 26th business day) I filed this complaint today because no manager is going to call me back. Poor communication as to how tickets should be transferred, confusing emails telling me to transfer multiple tickets. Second time immediately disconnected. All tickets for the event have increased substantially in the past few days. Would not recommend purchasing tickets from. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. No way to reach them. I have no other recourse at this point. If some required sections are blank, click the pencil next to the addresses to fill them in. No shi** it was scanned multiple times because this is the buyers doing Not only did the buyer get their money back, but probably got to attend a free event. Thank you for your help! Under "Sent to", type in the moderator's name you would like to send a message to. Platt-Led Parade Demand Crashes Telecharge Website, Bill Cosby Planning Return to Comedy Despite Controversy, Event Ticketing Resources For Secondary and Primary, StubHub System Update Jams Transactions for Partners, Customers, read the first of a pair of tweets posted on June 11, finally clearing that hurdle earlier late last year. You may find yourself in a situation where you are unable to fulfill the order owing to a variety of factors, such as the tickets not arriving, you listing them wrongly, selling them elsewhere, or changing your mind. While I am on the phone w/representative I do receive a call from a supervisor he proceeds to tell me he understands my frustration and will ESCALATE (once again) this case to a super special team KEYS MANAGEMENT that will take care of case right away and I will receive a confirmation number for refund within 24hrs of call. BaseballIndustryMLBSportsTop Story bloomer livestock trailers for sale. You dont get consumers back to your site if you cant deliver.. Got an email today saying FINAL NOTICE: If you dont call us and tell us what card to charge your $1100 account balance to immediately we will be sending this to collections. Yes (in special circumstances). If a ticket(s) is listed incorrectly for far below face value and selling it at the cost listed would cause the seller to lose a considerable amount of money (i.e. I dont understand why they would allow you to sell the tickets twice. I'm having the same problem. Ben- Los Angeles, California Sells Music & Sports Tickets Selling FAQ How do I sell tickets on StubHub? Taxes were $26 and the StubHub fee was $100.45, almost 30%. Well guide you through the process. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Then disconnected. AMA ? If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. I need to cancel the tickets sold here on StubHub. Help us improve this article with your feedback. The bubble wrap this seller used to ship me one small Maybe I should just give him free shipping? When a ticket is purchased on StubHub, the order is confirmed and effectively locked in. stubhub unable to fulfill fulfill, the duties of an arbitrator. StubHub made selling my Billie Eilish tickets last minute really fast and easy! I just sold these last night. Stalked for a long time. Therefore, in instances like the one I described above, StubHub would be unable to find any other ticket(s) on their site or elsewhere for $1 for a popular sporting event or concert. I did what it asked and got an automated response that does no good. Contacted Stub Hub and was not helpful at all and did nothing to help or resolve issue. stubhub unable to fulfill. I did research on StubHub and if I cancel my sale or am unable to fulfill it on time, I will get charged 40% of my ticket price. They agreed that the errors have become fewer as the fixes have progressed, but that the length of time from the onset of problems and a full resolution is taking a toll on the company from all sides from the box offices of the teams themselves, to ticket broker partners they rely on for inventory, to end consumers who are showing up to games without viable tickets. I feel terrible that I inadvertently listed and sold on both platforms. The MLB integration is a sophisticated one with quite a few codependent systems, which created issues for sellers trying to list tickets and negatively impacted our ability to deliver barcodes to buyers. Let's talk about the normal situations first. I've been obsessively watching tickets on Stubhub and know that $88 is FAR below the current minimums. The Bills fulfill the "team of destiny" narrative. Sorry we couldn't be helpful. If you have replacement tickets to offer, list the ones you have. You will still be charged the 40% fee, but it will be tiny in comparison to the sales price you listed the tickets at, making it more reasonable. Adobe is unable to fulfill their part of the contract Tagea24151308xhau New Here , May 23, 2022 Good day, Several attempts contacting Adobe or any kind of customer service have failed. Typically, StubHub will find replacement tickets for the buyer if the seller is unable to fulfill the sale as part of their "Fan Protect Guarantee". It also states they would automatically issue refund by May 31st, 2021- this NEVER happened. the email and didn't fulfill an order, you may be charged as explained in our. I'm almost certain that if a seller had multiple listings that were significantly underpriced, the tickets sold, and the seller attempted to back out of the sales, StubHub would hold the seller liable and/or deactivate that seller's account. 6 1 Shiraz Mawani Under 'Payment options for selling tickets,' select 'Add New Payment Method' Choose 'Bank transfer,' and follow the steps to link your bank account Was this answer helpful? I have full proof that I bought the tickets and the package is coming in today. Why is a seller allowed to pull tickets and instantly relist them for a higher price? There should be a better way for a site that relies on tech to complete transactions. Ive looked up ways to sell it and came across StubHub and Ive never sold tickets before so I decided to come here with my questions. You guys are the shit, see you all on the road. Frustrating that they claim its user friendly but this stuff can happen. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. So stub hub had his company collect on it ? Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. Dave Clark. If you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. This opens the 'Edit listing' page, where you can change the price per ticket. Been on hold 2 days in a row. Call to StubHub Dec 13th, 2022:I call again to let them know credit was never issued. (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings'). What ever happened to your sale? I can guarantee this based on past performance.If anyone is looking to buy tickets from stubhub, they are a sham company. We purchased tickets to a devils game on 1/1/23. We are changing the way you register and sign-in to the StubHub Community. It protects you as a buyer in the case that your tickets do not arrive in time for an event, are not valid for the specified event, or are outrageously misrepresented on StubHub. That's what I'm worried about. The 'Payment' tab is automatically open. Specifically choose the seats and date of the event due to the specific tickets I purchased at the specific price. Charged for not delivering StubHub tickets but never got an email that the tickets sold Print If you sell tickets on StubHub, watch your listings and sales to fulfill orders. They charged me $330.00 as the tickets sold for $280 plus their fee. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace confirmed Friday. Stay away from Stubhub if you're a seller. If you missed the email and didn't fulfill an order, you may be charged as explained in our seller policies. Thank you for the opportunity to respond to *********************************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. I know people who work for StubHub and, from conversations with them, I know a bit about their policies. But that was after Sports Illustrated and Budweiser caught on to the story. Yes, I did.No, I didn't. Replacement tickets of equal or better value to those purchased. On a side note, my boyfriend had a sale completed in January for an event that was postponed, and he called when he heard what happened to me today. I bought a ticket for $88 on StubHub for MSG2 in section 202 (cheap, I know, I immediately pulled the trigger on it). Just have to hope whoever buys it uses it and doesn't file claim. https://support.stubhub.com/en/support/solutions/articles/61000276311-what-happens-when-an-event-is-canceled-, International Association of Better Business Bureaus. I tried multiple computers as well with no luck. 3.1 StubHub is a ticket marketplace that allows registered users to buy (in this capacity, " Buyer ") and sell (in this capacity, " Seller ") Tickets. Very late reply to this comment but OMG YUP SAME. functions of arcgis software; 50 models for strategic thinking pdf; waltham maine tax collector; compound interest depreciation formula Reverso Context: Some individuals are unable to give consent.-"individuals are unable to" Context Documents Expressio Reverso Corporate Employee cannot physically perform job. I tried on my phone, my computer and even tried with and without WiFi. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for BYU Athletics. Find a Class Know Before you go Box Office Cancellations or Postponements Be Aware of Third Party Ticket Sellers Ticket Limits No Photos & Video I stay on the phone until I receive email.Email received 11:01am Dec 16th, 2022:In brief email states their back office special team is working on my case and they are trying to get credit or refund.Call to StubHub Dec 28th, 2022:After explaining myself for the 5th time calling this place again I ask to just speak to a Supervisor. Welcome to StubHub Support Support Home / Delivering tickets / StubHub's penalties if you can't deliver tickets you sold StubHub's penalties if you can't deliver tickets you sold Print Review our seller policies for penalty charges if you can't deliver tickets you sold on StubHub. Thanks for the concern everyone, always keep your heads up re: StubHub tix. 3. If you missedthe email and didn't fulfill an order, you may be charged as explained in our seller policies. Upon purchasing the tickets, I was unable to download the tickets for hours. . StubHub will not cancel orders because it is a marketplace for fans to purchase and sell tickets. Due to personal issues with anxiety and panic, Im not able to go to Coachella so now Im trying to get rid of two tickets. empress china japan value; despisal pronunciation; what does the name alex mean for a girl; nike air max '90 premium nfl green bay packers; army half marathon 2019 Put them back up and the sold again. Sucks that you couldn't take advantage of the low price, but if I were you I also wouldn't want to take advantage of someone else over a mistake, if that indeed is the case. Stubhub's customer service seems pretty great, and I love using them for baseball games. I asked to be transferred to a supervisor, which he doesnt do. I suggest StubHub start offereing a Service Desk to submit support tickets, or at least an email address for support issues. Anybody hear about this? The StubHub platform simplifies the selling process from beginning to end. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. Order #********* - LA ******* vs SF 04/04/2020 (order changed to #*********)Email Received May 20th, 2020:Regarding cancellation of event in the wake of COVID I supposedly received a compensation code worth 120% of original order(which was $476.50 including taxes). Can I cancel a sale on StubHub? If your replacements are accepted, you can avoid paying the minimum 40% replacement charge. Did you find it helpful? Ticket Marketplace. This very issue happened to me. For an unfortunate reason too long to explain here now, I wasnt able to get the invoices of the ticket/pdf tickets which were originally given to me by my clients. Stubhub emailed me the next day claiming they will charge me for the tickets and an additional 50% fee for the issue. I would gather from this story that the seller probably meant to sell for $188, given the section you mentioned. This ends with the seller getting screwed over, with the buyer getting another ticket and a refund, or with the seller needing to argue with the claims department of StubHub for hours. If you already have a broad overview of the knowledge in unable to fulfill job duties field, it's time to narrow down your choices by choosing one from this list of 204 options. It also protects you if an event is canceled or rescheduled, necessitating the purchase of new tickets. Tickets were never delivered and was notified this morning that the tickets aren't available due to the seller pulling them. Yes this solution posted abouve is from May '21. Thank you for the opportunity to respond to Mr. **************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. I know a guy who sold tix, event was cancelled, never heard from stubhub but got a call from a collection agency demanding the money back- PLUS COLLECTION FEES.
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